Solution for Data Centers
Operate multi-location infrastructure as a consistent service platform.
Coordinate provider resources, tenant boundaries, customer self-service and operational evidence without forcing every location onto the same underlying technology.
The operator challenge
Customer expectations span more systems than a single provider console
- Multiple infrastructure locations
- Different provider technologies
- Manual tenant provisioning
- Disconnected customer portals
- Usage and quota reconciliation
- Privileged support access
Priority capabilities
Connect infrastructure operations to customer service delivery
Multi-tenant customer portal
Self-service VM deployment
Billing and metering integration
Quotas
Managed services
Backup
Reseller operations
Customer isolation
Recommended products
Lead with service-provider operations, then add security controls
UIM Service Provider Edition
Create tenant-aware infrastructure, catalog and customer-portal workflows.
View productPrivileged Access Management
Control operator, contractor and customer-support access to critical systems.
View productKey Management Software
Govern cryptographic keys used by platform and managed-service workloads.
View productExample service flow
Connect catalog intent to provider execution
- 1
Select
A tenant chooses an approved infrastructure or managed-service catalog item.
- 2
Validate
The platform checks tenant policy, location, quota and provider capability.
- 3
Provision
A provider adapter or service workflow performs supported operations.
- 4
Operate
Inventory, usage context, audit and lifecycle actions remain associated with the tenant.
Expected outcomes
A more repeatable service-provider operating model
- Consistent customer service workflows
- Clearer tenant and location context
- Less manual provisioning work
- More structured quota and usage data
- Controlled operator access
- A foundation for service catalog expansion
Billing, reseller, white-label and advanced service features are roadmap-dependent and require scope confirmation.
Modernize service delivery